Thank you for shopping with Allens of Caledon. We want you to be completely satisfied with your purchase, if you aren’t, you have 14 days from the date of receiving your order to return it to us for a refund or an exchange. 

This ONLY applies to items bought online. The product(s) must be in a saleable condition, unworn, unwashed and with the tags still on for a full refund. 

Any items purchased in-store that are unsuitable can only be exchanged or a credit note issued, with a valid receipt presented.

For full details on returns, please visit our returns page.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Standard delivery usually takes around 2-3 business days. Please note this is not guaranteed.

If your order hasn't arrived after two weeks, please contact us and we will look into the details.

Full details on delivery can be found on our shipping page.

Products are stocked up on a regular basis.

If a product you want is out of stock, please feel free to shoot us a message with the product you are looking for in the subject line. We will send you a notifications when they are back in stock!